Last Updated: March 2026
These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("Client", "you", or "your"), and Crazeon Digi Solution ("Company", "we", "us", or "our"), concerning your access to and use of the crazeondigi.com website as well as any related software, web applications, marketing services, or custom development workflows (collectively, the "Services").
You agree that by accessing the site and engaging our services, you have read, understood, and agreed to be bound by all of these Terms and Conditions. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS AND CONDITIONS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
Supplemental terms and conditions or documents that may be posted on the site from time to time, or Master Service Agreements (MSAs) signed during a project kickoff, are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms and Conditions at any time. We will alert you about any changes by updating the "Last Updated" date of these Terms and Conditions.
Crazeon Digi Solution is a digital agency providing a robust suite of technology and marketing services. Our primary offerings include Custom Website Development, Full-Stack Web Applications (SaaS/Portals), AI Calling Agents, Business Workflow Automations, and Performance Marketing (Ads Management).
We provide these services strictly as an independent contractor. Nothing in these terms or during the execution of our services should be construed to create a partnership, joint venture, employer-employee relationship, or agency relationship between you and Crazeon Digi Solution.
Every development project or marketing retainer you order from us will be governed by a specific project proposal detailing the scope of work (SOW), milestones, and deliverables. Our obligation to perform is strictly limited to the written deliverables outlined in the approved SOW. Any additional requests not specified in the initial agreement (Scope Creep) will require a separate change order and may incur additional fees.
To successfully deliver our high-end digital solutions, we rely heavily on collaboration and timely responses from you. As our client, you have the following critical responsibilities:
The allocation of intellectual property (IP) is a cornerstone of our service agreement. Unless otherwise indicated in a tailored Master Service Agreement, the following IP rules apply:
4.1 Your Intellectual Property: You retain complete ownership of all the raw content, structural data, brand logos, and trade secrets that you provide to us during the development phase. We claim zero ownership over your proprietary business assets.
4.2 Transferred Deliverables: Upon full and final payment of the agreed-upon project fees, Crazeon Digi Solution transfers and assigns the copyright of the final, completed website design, custom-written frontend code (HTML/CSS), and specific graphic designs to you. You own the final product.
4.3 Our Background Technology: During development, we often utilize pre-existing open-source libraries, proprietary structural frameworks, backend scripts, and boilerplate API templates that we have engineered over years of experience ("Background Tech"). We retain full ownership of this Background Tech. However, upon full payment, we grant you a non-exclusive, perpetual, royalty-free license to use this Background Tech purely as an integrated part of your final application so that your website functions correctly.
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE OR DIRECT OUTCOMES OF OUR DEVELOPED SOFTWARE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
While we architect highly secure web applications using advanced encryption and modern frameworks, the internet is inherently volatile. We cannot guarantee that our software will be 100% immune from zero-day vulnerabilities, malicious hacking attempts, or third-party API failures outside of our control (e.g., Stripe experiencing downtime, causing checkout failures). You agree that Crazeon Digi Solution is not liable for business interruptions caused by external server outages or acts of cyber-terrorism.
Regarding Performance Marketing services, while our strategies are driven by deep analytics, we cannot guarantee specific financial gains, ROAS (Return on Ad Spend), or lead volume due to uncontrollable market fluctuations and algorithm changes by entities like Meta or Google. Our liability to you for any cause whatsoever, regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to us for the services rendered over the previous three (3) months.
We prefer to solve any disagreements amicably through direct communication. However, if a dispute cannot be resolved informally, the following provisions apply:
6.1 Governing Law: These Terms shall be governed by and defined following the laws of India. Crazeon Digi Solution and yourself irrevocably consent that the courts of Uttar Pradesh, India shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.
6.2 Informal Negotiations: To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms (each a "Dispute" and collectively, the "Disputes"), the Parties agree to first attempt to negotiate any Dispute informally for at least thirty (30) days before initiating formal arbitration or court proceedings.
6.3 Binding Arbitration: If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute will be finally and exclusively resolved by binding arbitration. The arbitration shall be held in Uttar Pradesh in accordance with the Arbitration and Conciliation Act, 1996.
We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. We also reserve the right to modify or discontinue all or part of the Services without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site or the Services.