Last Updated: March 2026
Welcome to Crazeon Digi Solution ("we," "our," or "us"). We respect your privacy and are deeply committed to protecting your personal data. This comprehensive Privacy Policy sets out how we collect, use, process, and protect your personal data when you use our website (crazeondigi.com), engage with our digital services, or communicate with our staff.
This privacy policy is designed to comply with rigorous international standards, including the General Data Protection Regulation (GDPR) applicable to the European Economic Area (EEA), the California Consumer Privacy Act (CCPA), and India’s Digital Personal Data Protection Act (DPDP Act). By accessing our services, you acknowledge that you have read, understood, and agree to the data practices described in this document. If you do not agree with our policies, please discontinue use of our website immediately.
We believe in data minimization. We only collect information that is strictly necessary to deliver our services efficiently, improve our website, and comply with legal obligations. The personal data we collect generally falls into the following key categories:
When you fill out a contact form, request a quote, book a consultation, or register for our user portal, we collect identity data such as your first name, last name, job title, and company name. We also collect contact data, which includes your billing address, email address, physical location, and telephone/WhatsApp numbers. This information is vital for us to identify you as a unique client and establish a communication channel.
As you interact with our website, we automatically collect technical data. This includes your Internet Protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system, platform, and other technology on the devices you use to access this website. Usage data includes information about how you navigate our website, the pages you view, mouse movements, error logs, and the duration of your session. We collect this data using cookies, server logs, and similar technologies.
If you purchase services from us, we collect transaction data, which includes details about payments to and from you, and other details of services you have purchased. We do not process or store full credit card numbers or bank account credentials on our servers. All financial transactions are handled securely by PCI-DSS compliant third-party payment processors (such as Stripe, PayPal, or Razorpay), who process your payment information according to their independent privacy policies.
This includes your preferences in receiving marketing materials from us and our third parties, as well as your communication preferences. We also capture records of your correspondence with us, including emails, WhatsApp chat logs, and recorded customer service calls (with prior notification), to ensure quality control and accurate project scoping.
We will only use your personal data when the law allows us to. Most commonly, we use your personal data in the following circumstances and for the following purposes:
Security is a core pillar of our engineering philosophy. We have implemented robust, enterprise-grade security measures designed to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed.
Your data is stored on secure servers located in Tier-1 data centers (such as AWS and DigitalOcean) protected by advanced firewalls and encryption protocols. All data transmitted between your browser and our servers is encrypted using Secure Sockets Layer (SSL) and Transport Layer Security (TLS) technology.
Furthermore, we limit access to your personal data strictly to those employees, agents, contractors, and other third parties who have a legitimate business need to know. They will only process your personal data on our instructions and they are subject to a stringent duty of confidentiality.
While we strive to use commercially acceptable means to protect your personal information, remember that no method of transmission over the internet or method of electronic storage is 100% secure. In the unlikely event of a suspected personal data breach, we have put in place procedures to deal with the breach and will notify you and any applicable regulatory framework of a breach where we are legally required to do so.
Like any other professionally operated website, Crazeon Digi Solution uses 'cookies'. These cookies are small text files placed on your device to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
We use essential cookies strictly necessary to provide the website's core functionality (e.g., maintaining auth sessions in the portal). We also use analytical and performance cookies (e.g., Google Analytics) to recognize and count the number of visitors and to see how visitors move around our website. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For a full breakdown, please review our separate Cookie Policy.
To provide our services efficiently, we may have to share your personal data with select third parties set out below. We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for their own commercial marketing purposes without your explicit consent. We may, however, transfer your data if we merge with, acquire, or are acquired by another company.
Depending on your geographical location, you possess extensive rights regarding your personal data under data protection laws. We fully recognize and support these rights globally for all our clients.
If you are a resident of the European Economic Area (EEA), you have the right to:
If you wish to exercise any of the rights set out above, please contact us via email. We will try to respond to all legitimate requests within one month.
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and applicable legal requirements. Once the retention period expires, your data is securely and permanently deleted from our servers.
Our website and robust digital services are intended primarily for business professionals, entrepreneurs, and corporations. They are not intended for children, and we do not knowingly collect data relating to children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to promptly remove that information from our servers.
We keep our privacy policy under regular review to ensure it accurately reflects our data processing practices and complies with newly enacted global privacy laws. Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. We encourage you to review this policy periodically to be informed of how we are protecting your information. Your continued use of the website following the posting of changes constitutes your acceptance of such changes.
If you have any questions, concerns, or requests regarding this Privacy Policy or our overall data handling practices, please do not hesitate to reach out to our assigned Data Protection Officer (DPO). Because we value transparency, we make it simple to contact us:
We operate from India but maintain servers and infrastructure globally. Regardless of your location, we treat your data queries with the highest priority and utmost respect.